Privacy Policy

Information We Collect

Personal Information

• Account Information: Name, email address, and password when you create an account
• Profile Data: Any additional information you choose to provide in your profile
• Contact Information: Information you provide when contacting our support team

Usage Information

• Design Data: Logo designs, icons, and creative content you generate using our platform
• Usage Analytics: How you interact with our service, features used, and session duration
• Technical Data: IP address, browser type, device information, and operating system
• Performance Data: Service performance metrics and error logs to improve reliability

Payment Information

• Billing Data: Payment method details (processed securely by third-party payment processors)
• Transaction History: Records of purchases, subscriptions, and billing information

How We Use Your Information

Service Provision

• Generate logos, icons, and designs using our AI algorithms
• Provide access to your account and saved designs
• Process payments and manage subscriptions
• Deliver customer support and respond to inquiries

Communication

• Send account verification and password reset emails
• Notify you about service updates and new features
• Provide important account and billing notifications
• Respond to your support requests and feedback

Service Improvement

• Analyze usage patterns to enhance our AI algorithms
• Improve platform performance and user experience
• Develop new features and capabilities
• Conduct research and analytics (using anonymized data)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Payment Processors: To process payments and manage billing
• Cloud Infrastructure: To host and deliver our services securely
• Analytics Services: To understand usage patterns and improve our platform
• Email Services: To send transactional and service-related communications

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or abuse of our services
• In connection with a business transfer or acquisition

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication protocols
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosted on secure, monitored cloud platforms
• Data Backup: Regular backups with secure storage

Your Rights and Choices

Account Management

• Update your profile information at any time
• Download your designs and data
• Delete your account and associated data
• Manage your communication preferences

Data Rights

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand usage patterns (anonymized)
• Preference Cookies: Remember your settings and preferences
• No Ad Tracking: We do not use advertising or tracking cookies

You can manage cookie preferences through your browser settings or our cookie management tool.

Data Retention

We retain your information for as long as necessary to provide our services:

• Account Data: Until you delete your account or request deletion
• Design Data: Until you delete designs or close your account
• Billing Records: As required by law and accounting standards
• Support Communications: For service improvement and legal compliance

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard contractual clauses for international transfers
• Adequacy decisions where applicable
• Appropriate technical and organizational measures

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@logoquare.com
• Subject Line: Privacy Policy Inquiry
• Response Time: We aim to respond within 48 hours

For data protection requests, please include "Data Protection Request" in your subject line for faster processing.